Changing your domain’s name servers is an important step when connecting your domain to your hosting.

If you purchased hosting from SiteChai, you’ll need to point your domain to their name servers to make your website live.

In this guide, we’ll show you exactly how to do it — step by step.

🌐 What Are Name Servers?

Name servers connect your domain name to your hosting server.

👉 In simple terms:
They tell the internet where your website is hosted.

Without correct name servers, your website will not load properly.

📌 Step 1: Get Your SiteChai Name Servers

After purchasing hosting from SiteChai, you will receive your name servers via:

  • Email (Welcome Email)
  • Client Area dashboard

They usually look like:

ns1.sitechai.com  
ns2.sitechai.com

👉 You can purchase hosting and get your name servers here:
https://sitechai.com/web-hosting

🔑 Step 2: Login to Your Domain Provider

Now go to the platform where you bought your domain, such as:

  • GoDaddy
  • Namecheap
  • Dynadot
  • Or even SiteChai itself

Login to your account and find your domain.

⚙️ Step 3: Open DNS / Name Server Settings

Inside your domain panel:

  • Go to Domain Management
  • Find DNS Settings or Name Server Settings
  • Click Manage or Edit

🔄 Step 4: Replace Name Servers

You will see existing name servers (default ones).

👉 Replace them with SiteChai name servers:

ns1.sitechai.com  
ns2.sitechai.com
  • Remove old name servers
  • Add new ones exactly
  • Save changes

⏳ Step 5: Wait for Propagation

After updating, it takes time to apply globally.

  • Usually: 5 minutes to 24 hours
  • Sometimes up to 48 hours

👉 During this time, your site may not load properly — this is normal.

✅ Step 6: Verify Your Website

After propagation:

  • Visit your domain
  • Check if your website loads

If everything is correct, your domain is now connected to SiteChai hosting 🎉

🚨 Common Mistakes to Avoid

❌ Typing name servers incorrectly
❌ Not removing old name servers
❌ Expecting instant changes
❌ Editing DNS instead of name servers

🛠️ Need Help?

If you face any issues, SiteChai offers support:

👉 https://sitechai.com

You can contact:

  • Live chat
  • Support tickets
  • Email support

🚀 Why Use SiteChai Hosting?

If you haven’t purchased hosting yet, SiteChai offers:

  • ⚡ Fast NVMe SSD hosting
  • 🔒 Free SSL certificates
  • 💾 Daily backups
  • 🛠️ 24/7 support
  • 💸 Affordable pricing

👉 Get started here:
https://sitechai.com/web-hosting

🧠 Final Thoughts

Changing name servers is a simple but important step.

Once done correctly:

  • Your domain connects to your hosting
  • Your website becomes live
  • You can start building your online presenc