Common questionsFrequently asked questions
Still deciding? Let’s talk through what you need.
Ask the team 01Which hosting plan should I choose?+
Start with your website type, storage needs and expected traffic. Shared hosting suits many small websites; a VPS gives you more control over the server environment. Compare each plan’s resource limits and ask our team if you are unsure.
02Can I move my existing website to SiteChai?+
Yes, you can discuss a migration with our team. Share your current control panel, website technology, storage and email requirements so we can check compatibility and agree on the work involved.
03How do domain enquiries work?+
Choose a domain owned by SiteChai and complete the purchase enquiry form. A successful submission creates a support ticket for the sales team to confirm availability and arrange payment and transfer. Sending an enquiry does not reserve or purchase the domain.
04Can you build a website for my business?+
We take enquiries for company websites, e commerce stores and custom applications. Tell us what your visitors need to do, the pages you need and your timeline, and we can discuss a suitable scope.
05Where do I manage my services?+
Use the Client Area link in the menu to access your SiteChai billing account and services. Bhara, CRM and Uptime Monitor have their own application destinations and access requirements.