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Customer Support Agent (Part Time), Evening Shift

Provide fast, helpful, and human support for hosting, domain, and account related issues during the weekend evening shift.

Mirpur-13, Dhaka · Part time (Offline)

What you will do

  • Understand task requirements and concepts clearly.
  • Use WHMCS and CRM systems to manage, create, modify, and analyze orders.
  • Provide timely and effective communication to address customer inquiries, concerns, and feedback.
  • Work with Google Meet, Google Workspace, Slack, and Discord when needed.

What you will bring

  • Must have a personal computer.
  • Must have a good internet connection.
  • Should have a strong understanding of web development, WHMCS, and CRM environments.
  • Must be able to communicate clearly and professionally with customers.

Skills

WHMCS · Microsoft Excel · Microsoft Word

Helpful experience

  • Experience with Google Meet, Google Workspace, Slack, or Discord.

Benefits

  • Negotiable salary based on experience and expertise
  • Growth opportunity in customer support operations