Refund and Return Policy
We offer a 30 day Money back guarantee.
Refunds: If client has retained the services for one year and has pre-paid Sitechai for such services, refunds will be issued for any unused full month of the services, upon client's request. Therefore, if client's account is cancelled at any point during the one-year term, client will be entitled to a refund for the months remaining, after notice given by the 25th day of the preceding month. We do not refund domains which are sold by us.
Customers can request refund by contacting us through opening up tickets (Need to log-in first).